Frequently asked questions Employer Section
 
1. What is a Rifle pay Payroll Prepaid Master Card®?
The Rifle pay Payroll Prepaid Master card®is the smartest way to handle money. It works like a debit card and your employees access to the Master card ® and Cirrus® network without having to pay any interest Payroll Prepaid Master card®, allows your employees, instant access to their pay on the morning it's due and it is far safer than carrying cash. The card is a perfect tool for a direct-deposit option for all your employees, with or without bank accounts, whether they are seasonal, part-time, contractual or on the road.
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2. Why is the Rifle pay Payroll Prepaid Master card® an advantage to an employer?
Payday will become simpler and easier. There will be less paper and the overall operation will be more efficient. The card permits substantial savings by eliminating all current pay cheque costs, including reconciliation, fraud and reinsurance. The card improves productivity and streamlines your whole payroll process.
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3. Do we need to have a minimum of number of employees participating to get access to this service?
No. There is no minimum of employees Payroll Prepaid Master card® is available to all employers and their employees.
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4. Do we need to have additional software or systems to manage direct deposits on the Rifle pay Payroll Prepaid Master card®?
No. It's not necessary. You may transmit a detailed payments list by e-mail, fax, telephone or by secure WEB and funds will be automatically deposited on each employee's card.
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5. Can we eliminate all paper payroll schedules?
Depending on your agreement with your employees, you may be able to eliminate all of your paychecks.
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6. How much does it cost?
The processing cost of the Rifle pay Payroll Prepaid Master card® is similar to direct deposit costs. Please contact one of our representatives.
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7. How can our employees get access to a Rifle pay Payroll Prepaid Master card®?
Each employee signs an application form with his or her employer. They will receive their personalized cards within 10 days. We also provide additional customized support services based upon your individual requirements.
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8. What are the advantages for our employees?
Employees, with a Rifle pay Prepaid Master card®, will get instant access to their pay first thing on payday and will save money, as they will not have to pay high cheque cashing fees. It is a prepaid card that protects against fraud and identity theft because there are no bank accounts linked to it. The card is an ideal tool to facilitate purchases and works everywhere Master card is accepted. Your employees can withdraw cash through thousands of Cirrus® network ATM's.Riflepay Payroll Prepaid Master card® is also safer than carrying cash and facilitates budget planning.
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9. What if an employee doesn't have a bank account?
Everyone qualifies for the Rifle pay Payroll Prepaid Master card® - there's no bank account needed. Rifle pay Payroll Prepaid Master card® is not a credit card. Rifle pay Financial Services Inc. performs only an identity check of the applicant.Must be at least 16 years of age to apply.
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10. How long will it take to get started?
You may have your payroll on Rifle pay Payroll Prepaid Master card® in as little as 10 working days.
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11. How can we know that the money really be deposited?
The Rifle pay Payroll Prepaid Master card® works just like Direct Deposit, so that the payroll funds will be on the card in the same time as Direct Deposit is in employees' bank accounts. You will get access to detailed reports.
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12. What if an employee's card is lost or stolen?
Your employee will merely have to call our service center and they will receive a new Rifle pay Payroll Prepaid Master Card® and the balance of their card will automatically be transferred.
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Interested in learning about the Rifle pay Master card® as employee? View our Employee FAQ's.
 
 
Frequently asked questions Employee Section

1. How does the Rifle pay Payroll Prepaid Master card® differ from a credit card or bank debit card?

2. How does the Rifle pay Payroll Prepaid Master card® protect my identity and money from theft?

3. How can I get a Rifle pay Payroll Prepaid Master card®?

4. Where can I use my Rifle pay Payroll Prepaid Master card®?

5. What are the fees for using my Rifle pay Payroll Prepaid Master card®?

6. Can I load cash onto my Rifle pay Payroll Prepaid Master card®?

7. What are the ATM withdrawal limits on my Rifle pay Payroll Prepaid Master card®?

8. How am I protected if I lose my Rifle pay Payroll Prepaid Master card®?

9. How do I change my account information and personal PIN number?

10. What if I forget my PIN?

11. What should I do if my card is lost or stolen?

12. Can I let anyone use my Rifle pay Payroll Prepaid Master card®

13. How can I check my balance, review transactions or download statements?

14. Can I return merchandise purchased with my Rifle pay Payroll Prepaid Master card®?

15. C an I make a purchase if I don't have enough money in my account?

16. What if I disagree with a transaction posted to my account?
Interested in learning about the Rifle pay Card as a direct deposit option for your employees?
View our Employer FAQ's.
 
1. How does the Rifle pay Payroll Prepaid Master card® differ from a credit card or bank debit card?
Rifle pay Payroll Prepaid Master card® is a prepaid card. The card works like a debit card or a credit card,you can spend only the amount of funds your employer deposits onto your card. No bank account is needed. No credit checks.

Rifle pay can be used at ATM's and retail stores worldwide anywhere Master card® and Cirrus® are accepted. You are in control of your spending. It also helps protect against identity theft and fraud because it is not linked to a bank account. The Rifle pay also helps your budget planning.

Rifle pay Financial Services Inc. performs only an identity check of the applicant.Must be at least 16 years of age to apply.
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2. How does the Rifle pay Payroll Prepaid Master card® Card protect my identity and money from theft?
First, the money on your Rifle pay Payroll Prepaid Master Card® is not linked to any of your personal information or any of your other accounts. Secondly, if it is lost or stolen, your money is protected with your PIN and Master card zero-liability protection applies. Last, your monthly statements are online (unless requested by yourself) and not mailed to your home, protecting your personal name, address and account information from mail fraud - one of the fastest growing and quickest ways for thieves to steal your identity. You may choose to receive your account statements by mail for a fee.
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3. How can I get a Rifle pay Payroll Prepaid Master card® service?
Simply have your employer call us to offer Rifle pay Payroll Prepaid Master Card® to all employees, allowing you to deposit your pay cheque directly onto a Rifle pay Payroll Prepaid Master card®.
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4. Where can I use my Rifle pay Payroll Prepaid Master card®?
Rifle pay Payroll Prepaid Master Card® can be used at thousands of ATM's and retail stores nationwide, or over the phone or on-line. Use your card to purchase groceries, gas, music or books online, rent a car… or anything you would like. It works like a credit card, but the funds are prepaid. Be sure to check your balance frequently online or call customer service (and use the automated attendant).
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5. What are the fees for using my Rifle pay Payroll Prepaid Master card®?
Please see Terms and conditions section.
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6. Can I load cash onto my Rifle pay Payroll Prepaid Master card®?
There is only one way to load funds onto your Rifle pay Payroll Prepaid Master card® . Only your employer can deposit onto your Rifle pay Payroll Prepaid Master card®.
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7. What are the ATM withdrawal limits on my Rifle pay Payroll Prepaid Master card®?
The daily ATM withdrawal limit is $1,000. Please review the online Terms and conditions section for the most up-to-date information about your Rifle pay Payroll Prepaid Master card®.
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8. How am I protected if I lose my Rifle pay Payroll Prepaid Master card®?
Your Rifle pay Payroll Prepaid Master card® can only be used for withdrawal at ATM's with your PIN. Your card is personalized, must be signed by yourself and verification is required in retail stores, preventing unauthorized usage. Your card is also protected by the Master card Zero-Liability Policy. You should sign the back of your card upon receipt for your protection. Report a lost or stolen card immediately by calling customer service.
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9. How do I change my account information and personal PIN number?
You can do this online or by calling customer service. For on line changes, simply log onto your account and select the appropriate function on the main page.
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10. What if I forget my PIN?
Call customer service. Be prepared to provide your personal account information.
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11. What should I do if my card is lost or stolen?
Immediately contact customer service. A customer service representative can assist you by moving any unused balance to a replacement card.
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12. Can I let anyone use my Rifle pay Payroll Prepaid Master card®?
Since the Rifle pay Payroll Prepaid Master card® is PIN-protected and must be signed. It is strongly recommended that only the cardholder be allowed to use the card. The cardholder is responsible for any transactions made by someone other than themselves.
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13. How can I check my balance, review transactions or download statements?
You can check your account history by either logging into your account online at www.riflepay.com or by calling the customer service automated attendant. If you log in to your account, you can check your balance or review and/or print monthly statements.
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14. Can I return merchandise purchased with my Rifle pay Payroll Prepaid Master card®?
Yes, all online and store purchases can be returned in accordance with the retailer's return policy. Any refunds or credits will be credited back to your Rifle pay Payroll Prepaid Master card® account. You will not be charged a transaction fee for credits.
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15. C an I make a purchase if I don't have enough money in my account?
No, since your card is prepaid, you can only spend the available balance on your card. However, sometimes a merchant will make a mistake and approve a transaction even though your account did not have the funds to cover the full amount of the transaction. Should this occur, the primary cardholder will be responsible for the transaction, and will be charged applicable overdraft fee(s).
Please see your Terms and conditions section for additional information.
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16. What if I disagree with a transaction posted to my account?
You can call customer service and a representative will assist you.
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